Last Friday night, after a particularly long day and a *ahem* few glasses of wine, I had a flash of brilliance. While mindlessly scrolling through Amazon, I noticed they have a nifty new delivery service called Subscribe & Save. In a nutshell, you subscribe to the delivery of products you routinely use and the more you subscribe to, the more you save. It may have been the wine, but honestly, I was pretty turned on.
My goal right now is to reduce my mental load, because I am telling you, I am effin’ exhausted. From the time I get up, until the time I fall asleep my head is in a loop. Have all parties I care for been fed, watered and taken care of? Is the laundry done? Did I miss a deadline? What’s for dinner? Do we have what we need for dinner? Oh crap, I need to pay those bills. When was our last dentist appointment? And on and on and on it goes. If you don’t know what the mental load is then you’re a man, and you should head on over and read this. If you’re a woman, then you are nodding your head in complete agreement here.
So all of this is to say, by subscribing to the delivery of toilet paper, detergent, feminine hygiene products, dishwasher tabs and smelly washer stuff, I was effectively reducing my mental load. Five less things I had to worry about ever again. Hooray for me and hooray for Amazon. I revelled in this small victory until I got a notice on my phone from Amazon that read.
“We attempted to deliver your product.” And this is where I snapped.
Total bullshit. No one attempted to deliver anything to my home and the reason I know this is that I work from home; my office overlooks my front walkway. The reality is that I’ve been ordering from Amazon Prime for well over a year now and Canada Post has never delivered a package to my door. If it’s small enough it hits the superbox a block away, and if it’s a bigger box, I get the attempted delivery notice every single time. Until now, I’ve looked the other way, but not anymore.
Now Canada Post has ripped my joy from my hands and handed that mental load right back to me. By having to make time in my day to go pick up what I’ve ordered, and making sure I get there while it’s open (our local post office even closes at lunch for an hour – so must remember that!), they’ve simply replaced one task with another. So where do you go when you’re hopping mad and need to vent? Why Facebook, of course.
In under an hour I had 19 people confirm my suspicions. Canada Post is making fake “attempted” deliveries across the country and people are pissed. That’s bad for business—Amazon’s business. If that many people just on my Facebook page are having the same problem, then I can only imagine the problem is much, much worse.
Today I went into my local post office to complain. The lady there told me that their delivery guy is out on delivery until 8pm every day delivering packages and that they were just trying to help him out. Um, what? For over a year?
I told her that if I have to come in and pick up the package it completely defeats the purpose of doing this, so that I would like my packages delivered to my door from now on. “All of your packages?”, she asked.
While I can absolutely empathize with this person’s plight, I am not a Canada Post employee, and it is not my job to help reduce the burden. That’s a employee/employer dilemma that needs to be solved within Canada Post. Sorry guys, but my mental load is at full capacity here, you’re going to have to work this one out on your own. I’d suggest you get on it straight away though because….